Return policy:
Los pedidos de Sally Klein, are eligible for a refund or return in the following cases: Sally Klein, are eligible for a refund or return in the following cases:
-The product arrived in a defective state and you contacted Sally Klein the day you received the order, attaching photographic evidence.
-The order was canceled in the first 24 hours after the purchase.
To obtain a return or exchange request for a purchase made directly from the Sally Klein, website, please contact service@margaritadelrio.shop.
We cannot refund money for purchases from resellers. Contact the dealer where you purchased your product.
Upon receipt of a return, a Sally Klein technician will examine the product to assess the cause of the defect and a refund will be issued accordingly.